1. Who We Are

UKABU Co., Ltd. (“UKABU,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data.

2. Personal Data We Collect

We may collect the following categories of personal data:

a. Information you provide directly

• Name
• Company name
• Job title
• Business email address
• Phone number
• Country or region
• Inquiry details, comments, or other information you choose to provide
• Scheduling information when you book a meeting or demo

b. Information collected automatically

• IP address
• Browser type and version
• Device information
• Operating system
• Referring website
• Pages viewed and actions taken on our site
• Date and time of access
• Cookie identifiers and similar online identifiers

c. Information from third parties

We may receive personal data from service providers, analytics providers, CRM and marketing platforms, scheduling tools, or other business partners where permitted by applicable law.

3. How We Use Personal Data

We may use personal data for the following purposes:

• To provide requested materials, product information, or services
• To respond to inquiries and communicate with you
• To schedule, confirm, and conduct demos, meetings, or other business discussions
• To provide support and after-sales services
• To send information about our products, services, events, seminars, and updates
• To improve our websites, products, services, and user experience
• To analyze usage trends, performance, and engagement
• To conduct surveys, research, and business analysis
• To manage our business relationships and internal operations
• To protect our rights, systems, and users
• To comply with legal obligations and enforce our terms and policies

4. Legal Bases for Processing

Depending on the jurisdiction and the context, we process personal data on one or more of the following bases:

• Your consent
• The need to take steps at your request before entering into a contract
• The performance of a contract
• Our legitimate business interests, provided that such interests are not overridden by your rights
• Compliance with legal obligations

Where we rely on consent, you may withdraw your consent at any time.

5. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Operate and secure our website
• Remember preferences
• Analyze website traffic and usage
• Improve performance and user experience
• Support marketing and advertising activities, where applicable

You can control cookies through your browser settings. Depending on your location, we may also provide additional cookie controls or consent options.

6. How We Share Personal Data

We may share personal data with:

• Service providers and vendors that help us operate our website, business systems, communications, analytics, CRM, forms, scheduling tools, and other services
• Professional advisers such as lawyers, auditors, and consultants
• Business partners, where relevant to your request or our business relationship
• Competent authorities, regulators, courts, or law enforcement where required by law or necessary to protect our rights
• Other parties in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction

We do not disclose personal data to third parties except as described in this Privacy Policy or as otherwise permitted or required by law.

7. International Transfers

Your personal data may be processed in countries other than the country where you are located, including Japan and other countries where our service providers operate.

Where required by applicable law, we take appropriate steps to protect personal data transferred across borders.

8. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including for legal, accounting, compliance, dispute resolution, and business continuity purposes.

The retention period may vary depending on the type of personal data, the purpose for which it was collected, legal or regulatory requirements, and whether continued retention is necessary to protect our legitimate interests.

9. Data Security

We take reasonable and appropriate technical, organizational, and administrative measures to protect personal data against unauthorized access, disclosure, alteration, loss, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your location and applicable law, you may have rights regarding your personal data, including the right to:

• Request access to personal data we hold about you
• Request correction of inaccurate or incomplete personal data
• Request deletion of your personal data
• Request restriction of processing
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request data portability, where applicable
• Lodge a complaint with a relevant supervisory authority or regulator

To exercise any of these rights, please contact us at support@ukabu.co.jp. We may need to verify your identity before responding to your request.

11. California Privacy Rights

If you are a California resident, and if UKABU is subject to the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA”), you may have certain rights regarding your personal information, including rights to know, delete, correct, and opt out where applicable.

We do not sell or share personal information as those terms are defined under the CCPA (California Consumer Privacy Act). Furthermore, we do not use customer data to train our foundational AI models without your explicit consent. We only process data to the extent necessary to provide our services and ensure the security of our platform.

California residents may submit privacy requests by contacting: support@ukabu.co.jp

12. Third-Party Services and Links

Our website and communications may include links to third-party websites, services, forms, scheduling pages, or platforms. We are not responsible for the privacy practices of third parties. Please review their privacy policies separately.

13. Children’s Privacy

Our website and services are not directed to children, and we do not knowingly collect personal data from children under the age required by applicable law without appropriate authorization.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website and revise the “Last updated” date above. Where required by law, we will provide additional notice.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our processing of personal data, please contact: